Asymptotic Sojourn Time Analysis of Finite-Source M/M/1 Retrial Queuing System with Two-Way Communication

DOI10.1007/978-3-319-97595-5_14zbMath1452.60069OpenAlexW2887859621MaRDI QIDQ5126555

János Sztrik, Anna Kvach, Anatoly Nazarov

Publication date: 20 October 2020

Published in: Information Technologies and Mathematical Modelling. Queueing Theory and Applications (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/978-3-319-97595-5_14

zbMATH Keywords

call centersasymptotic analysisretrial queuessojourn time distributiontwo-way communicationfinite-source queuing system

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20)

Related Items (1)

A finite-source \(M/G/1\) retrial queue with outgoing calls

Cites Work

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• Statistical Analysis of a Telephone Call Center

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