Assessing e-participation via user's satisfaction measurement: the case of OurSpace platform

DOI10.1007/S10479-015-1911-8zbMath1406.91117OpenAlexW2251456977MaRDI QIDQ513104

Dimitris Askounis, Loukas Kipenis

Publication date: 3 March 2017

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-015-1911-8

zbMATH Keywords

multiple criteriae-participationMUSA methodsatisfaction analysis

Mathematics Subject Classification ID

Social choice (91B14)

Related Items (1)

A cognitive analytics management framework for the transformation of electronic government services from users' perspective to create sustainable shared values

Uses Software

• OurSpace

Cites Work

• Unnamed Item
• Customer satisfaction evaluation. Methods for measuring and implementing service quality.
• Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method

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