On \(M^X/G(M/H)/1\) retrial system with vacation: service helpline performance measurement

DOI10.1007/s10479-016-2207-3zbMath1357.90040OpenAlexW744336154MaRDI QIDQ513589

Xue-Ming Yuan, Wee Meng Yeo, Joyce Mei Wan Low

Publication date: 7 March 2017

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-016-2207-3

zbMATH Keywords

reliabilitybreakdownvacationsbatch arrivalsretrial systems

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Reliability, availability, maintenance, inspection in operations research (90B25)

Related Items

Analysis of a retrial queueing system with priority service and modified multiple vacations

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