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Customer Enquiry Management: Part of a Hierarchical System to Control Lead Times in Make-to-Order Companies

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Publication:5289361
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DOI10.1057/jors.1993.7zbMath0775.90213OpenAlexW2034744552MaRDI QIDQ5289361

L. C. Hendry, Brian G. Kingsman

Publication date: 23 August 1993

Published in: Journal of the Operational Research Society (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1057/jors.1993.7



Mathematics Subject Classification ID

Production models (90B30)


Related Items (6)

An on-time delivery improvement model for manufacturing organisations ⋮ Solving a sealed-bid reverse auction problem by multiple-criterion decision-making methods ⋮ Analytical models for supplier selection and order quantity allocation ⋮ A decision support system for order acceptance/rejection in hybrid MTS/MTO production systems ⋮ Scheduling installations in the telecommunications industry ⋮ Pricing and lead time decisions for make-to-order firms with contingent orders







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