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A Survey of Evolution in Predictive Models and Impacting Factors in Customer Churn

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Publication:5363852
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DOI10.1142/S2424922X17500073zbMath1373.62030OpenAlexW2739305113MaRDI QIDQ5363852

Behram Khan, Awais Majeed, Mehreen Ahmed, Hammad Afzal

Publication date: 2 October 2017

Published in: Advances in Data Science and Adaptive Analysis (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1142/s2424922x17500073



zbMATH Keywords

surveyclassificationensemblechurn predictiontelecom


Mathematics Subject Classification ID

Applications of statistics in engineering and industry; control charts (62P30) Learning and adaptive systems in artificial intelligence (68T05) Statistical aspects of information-theoretic topics (62B10)



Uses Software

  • SMOTE



Cites Work

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  • Bagging predictors
  • Support-vector networks
  • A diffusion model for churn prediction based on sociometric theory
  • Estimating the Support of a High-Dimensional Distribution
  • Rough sets




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