The effects of information on a queue with balking and phase‐type service times

DOI10.1002/nav.20291zbMath1209.90111OpenAlexW1975096877MaRDI QIDQ5393024

Paul Zipkin, Pengfei Guo

Publication date: 15 April 2011

Published in: Naval Research Logistics (NRL) (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1002/nav.20291

zbMATH Keywords

impatient customersdelay informationbalking queue\(\cdot/PH/1\) queue

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

Related Items (8)

Multi-class M/PH/1 queues with deterministic impatience times ⋮ Sharing delay information in service systems: a literature survey ⋮ Optimization and customer utilities under dynamic lead time quotation in an \(M / M\) type base stock system ⋮ Effect of information, uncertainty and parameter variability on profits in a queue with various pricing strategies ⋮ Equilibrium and optimal strategies to join a queue with partial information on service times ⋮ Bounded rationality in clearing service systems ⋮ The effects of the availability of waiting-time information on a balking queue ⋮ PRICING PERISHABLE PRODUCTS WITH COMPOUND POISSON DEMANDS

Cites Work

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• Analysis and Comparison of Queues with Different Levels of Delay Information
• Deciding Which Queue to Join: Some Counterexamples
• Level Crossings in Point Processes Applied to Queues: Single-Server Case
• Models for a self–managed Internet

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