Providing a Framework for Evaluating the Quality of Health Care Services Using the HealthQual Model and Multi-Attribute Decision-Making Under Imperfect Knowledge of Data

DOI10.15388/23-infor512zbMath1517.90069OpenAlexW4324123400MaRDI QIDQ6101443

Unnamed Author, Edmundas Kazimieras Zavadskas, Unnamed Author

Publication date: 20 June 2023

Published in: Informatica (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.15388/23-infor512

zbMATH Keywords

health careservice qualitystep-wise weight assessment ratio analysis (SWARA)additive ratio assessment (ARAS)healthqualinterval-valued triangular fuzzy numbers (IVTFN)

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Theory of fuzzy sets, etc. (03E72)

Cites Work

• A method of inference in approximate reasoning based on interval-valued fuzzy sets
• Fuzzy sets
• Customer satisfaction in the presence of imperfect knowledge of data

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