An extension of Osuna's model to observable queues

DOI10.1016/J.JMP.2015.04.001zbMath1354.91134OpenAlexW2164059302MaRDI QIDQ894099

Cenk Koçaş

Publication date: 23 November 2015

Published in: Journal of Mathematical Psychology (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.jmp.2015.04.001

zbMATH Keywords

waiting timeobservable queuepsychological cost of waitingqueue designstress accumulation

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Mathematical psychology (91E99)

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Cites Work

• The psychological cost of waiting
• Stress caused by waiting: A theoretical evaluation of a mathematical model
• An extension of Osuna's model for stress caused by waiting

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