JCCOptim
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Related Items (5)
Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers ⋮ Dynamized routing policies for minimizing expected waiting time in a multi-class multi-server system ⋮ Statistical theory powering data science ⋮ A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty ⋮ Optimizing daily agent scheduling in a multiskill call center
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