Optimal balanced control for call centers
type: Item
instance of: scholarly article
title: Optimal balanced control for call centers
zbMATH Open document ID: 1260.90116
author: Sandjai Bhulai
author: Taoying Farenhorst-Yuan
author: Dinard van der Laan
author: Bernd Heidergott
published in: Annals of Operations Research
publication date: 2013-04-02T00:00:00Z
full work available at URL: 10013.pdf
Mathematics Subject Classification ID: 90B80
zbMATH DE Number: 6149318
zbMATH Keywords: call center
zbMATH Keywords: measure-valued differentiation
zbMATH Keywords: balanced sequence
zbMATH Keywords: optimization
MaRDI profile type: Publication
OpenAlex ID: W2053011838
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DOI: 10.1007/S10479-012-1215-1
description: scientific article; zbMATH DE number 6149318