Analysis of a last come first served queueing system with customer abandonment
type: Item
instance of: scholarly article
title: Analysis of a last come first served queueing system with customer abandonment
zbMATH Open document ID: 1349.90220
author: Oualid Jouini
published in: Computers \& Operations Research
publication date: 2016-11-11T00:00:00Z
Mathematics Subject Classification ID: 90B22
zbMATH DE Number: 6651767
zbMATH Keywords: multi-server queue
zbMATH Keywords: impatient customer
zbMATH Keywords: queueing
zbMATH Keywords: virtual waiting time
zbMATH Keywords: LCFS
MaRDI profile type: Publication
full work available at URL: j.cor.2012.03.009
OpenAlex ID: W2088913389
cites work: On measuring fairness in queues
cites work: Q3328223
cites work: Optimal control of a production-inventory system with customer impatience
cites work: Q3354763
cites work: A heuristic to manage perishable inventory with batch ordering, positive lead-times, and time-varying demand
cites work: Statistical Analysis of a Telephone Call Center
cites work: To queue or not to queue: equilibrium behavior in queueing systems.
cites work: The \(MMAP[K]/PH[K]/1\) queues with a last-come-first-served preemptive service discipline
cites work: Online scheduling policies for multiclass call centers with impatient customers
cites work: A perishable inventory system with modified \((S-1,S)\) policy and arbitrary processing times.
cites work: QBD approximations of a call center queueing model with general patience distribution
cites work: Tutorial on constructing a red blood cell inventory management system with two demand rates
cites work: Staffing Many-Server Queues with Impatient Customers: Constraint Satisfaction in Call Centers
cites work: Analysis of a Sampling Control Scheme for a Perishable Inventory System
cites work: Queuing with balking and reneging in \(M/G/1\) systems
cites work: Improving Service by Informing Customers About Anticipated Delays
cites work: Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support
DOI: 10.1016/J.COR.2012.03.009
description: scientific article; zbMATH DE number 6651767