Consumer preference and service quality management with RFID
type: Item
instance of: scholarly article
title: Consumer preference and service quality management with RFID
zbMATH Open document ID: 1296.90032
author: Wei Zhou
author: Selwyn Piramuthu
published in: Annals of Operations Research
publication date: 2014-09-26T00:00:00Z
Mathematics Subject Classification ID: 90B22
Mathematics Subject Classification ID: 91B08
zbMATH DE Number: 6347900
zbMATH Keywords: RFID
zbMATH Keywords: real-time customer service quality management
zbMATH Keywords: knowledge-based system
MaRDI profile type: Publication
full work available at URL: s10479-012-1082-9
OpenAlex ID: W1982013458
cites work: RFID and item-level information visibility
DOI: 10.1007/S10479-012-1082-9
description: scientific article; zbMATH DE number 6347900