Computer assisted customer churn management: state-of-the-art and future trends
type: Item
instance of: scholarly article
title: Computer assisted customer churn management: state-of-the-art and future trends
zbMATH Open document ID: 1185.90119
author: John Hadden
author: Ashutosh Tiwari
author: Rajkumar Roy
author: Dymitr Ruta
published in: Computers \& Operations Research
publication date: 2007-04-26T00:00:00Z
Mathematics Subject Classification ID: 90B50
zbMATH DE Number: 5146794
zbMATH Keywords: customer churn management
zbMATH Keywords: soft computing
zbMATH Keywords: churn prediction
MaRDI profile type: Publication
full work available at URL: j.cor.2005.11.007
OpenAlex ID: W1990788070
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DOI: 10.1016/J.COR.2005.11.007
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description: scientific article; zbMATH DE number 5146794