Optimal control of parallel server systems with many servers in heavy traffic
type: Item
instance of: scholarly article
title: Optimal control of parallel server systems with many servers in heavy traffic
zbMATH Open document ID: 1167.90446
author: J. G. Dai
author: Tolga Tezcan
published in: Queueing Systems
publication date: 2008-09-23T00:00:00Z
Mathematics Subject Classification ID: 90B22
zbMATH DE Number: 5346182
zbMATH Keywords: call centers
zbMATH Keywords: skill-based routing
zbMATH Keywords: halfin-whitt regime
zbMATH Keywords: customer abandonment
zbMATH Keywords: state space collapse
zbMATH Keywords: load balancing
MaRDI profile type: Publication
full work available at URL: s11134-008-9078-5
OpenAlex ID: W2130328627
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DOI: 10.1007/S11134-008-9078-5
description: scientific article; zbMATH DE number 5346182