The following pages link to Dimensioning Large Call Centers (Q3637408):
Displaying 26 items.
- Diffusion Approximation for Efficiency-Driven Queues When Customers Are Patient (Q3387967) (← links)
- Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method (Q3391989) (← links)
- Dimensioning Large-Scale Membership Services (Q3392163) (← links)
- Resource Pooling and Cost Allocation Among Independent Service Providers (Q3453348) (← links)
- Steady-state analysis of a multiserver queue in the Halfin-Whitt regime (Q3516402) (← links)
- Back to the roots of the M/D/<i>s</i> queue and the works of Erlang, Crommelin and Pollaczek (Q3525726) (← links)
- M/G/c/K PERFORMANCE MODELS IN MANUFACTURING AND SERVICE SYSTEMS (Q3528870) (← links)
- Coordination of staffing and pricing decisions in a service firm (Q3552631) (← links)
- On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design (Q3637423) (← links)
- A TIME-VARYING CALL CENTER DESIGN VIA LAGRANGIAN MECHANICS (Q3645157) (← links)
- Some asymptotic results for the transient distribution of the Halfin–Whitt diffusion process (Q4594537) (← links)
- Loss Systems with Slow Retrials in the Halfin–Whitt Regime (Q4915658) (← links)
- Methods of Limiting Decomposition and Markovian Summation in Queueing System with Infinite Number of Servers (Q5126544) (← links)
- Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems (Q5129220) (← links)
- New perspectives on the Erlang-A queue (Q5203899) (← links)
- Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime (Q5232349) (← links)
- BRAVO for Many-Server QED Systems with Finite Buffers (Q5246179) (← links)
- Novel Heavy-Traffic Regimes for Large-Scale Service Systems (Q5264993) (← links)
- Gaussian expansions and bounds for the Poisson distribution applied to the Erlang B formula (Q5387080) (← links)
- Service staffing with delay probabilities (Q6106546) (← links)
- Multi-server, Finite Waiting Room,<i>M/G/c/K</i>Optimization Models (Q6160336) (← links)
- Applications of fluid models in service operations management (Q6163558) (← links)
- Universally optimal staffing of Erlang-A queues facing uncertain arrival rates (Q6556155) (← links)
- Stochastic modeling of integrated order fulfillment processes with delivery time promise: order picking, batching, and last-mile delivery (Q6565456) (← links)
- Optimal design of multi-server Markovian queues with polynomial waiting and service costs (Q6571850) (← links)
- Managing flexibility: optimal sizing and scheduling of flexible servers (Q6669141) (← links)
