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Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems - MaRDI portal

Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems (Q5129220)

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scientific article; zbMATH DE number 7266033
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English
Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems
scientific article; zbMATH DE number 7266033

    Statements

    title
    Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems (English)
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    author
    Dongyuan Zhan
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    Amy R. Ward
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    publication date
    26 October 2020
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    zbMATH Keywords
    service operations
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    queueing games
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    fluid limits
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    Erlang-A
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    strategic servers
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    cites work
    Rational Queueing
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    Identifiers

    zbMATH DE Number
    7266033
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    OpenAlex ID
    W2972526761
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    Wikidata QID
    Q127284359
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