A retrial queueing system with a variable number of active servers: dynamic manpower planning in a call center (Q1673475)
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scientific article; zbMATH DE number 6935591
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A retrial queueing system with a variable number of active servers: dynamic manpower planning in a call center |
scientific article; zbMATH DE number 6935591 |
Statements
A retrial queueing system with a variable number of active servers: dynamic manpower planning in a call center (English)
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12 September 2018
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retrial queueing model
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semi-Markov decision model
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fictitious decision epochs
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0.7823505997657776
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0.7787482738494873
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0.778370201587677
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