A service quality and success model for the information service industry (Q1877901)
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scientific article; zbMATH DE number 2093028
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A service quality and success model for the information service industry |
scientific article; zbMATH DE number 2093028 |
Statements
A service quality and success model for the information service industry (English)
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19 August 2004
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Service operations
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Quality management
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Service quality
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Information services
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