Enhancing customer relationships by semantic consumer support systems (Q456154)
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scientific article; zbMATH DE number 6098101
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Enhancing customer relationships by semantic consumer support systems |
scientific article; zbMATH DE number 6098101 |
Statements
Enhancing customer relationships by semantic consumer support systems (English)
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23 October 2012
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specification language
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customer relationship management
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semantic consumer support system
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ontology
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dynamic service provision
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