Bayesian analysis of abandonment in call center operations (Q6570562)
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scientific article; zbMATH DE number 7879453
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Bayesian analysis of abandonment in call center operations |
scientific article; zbMATH DE number 7879453 |
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Bayesian analysis of abandonment in call center operations (English)
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10 July 2024
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call center
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abandonment
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Bayesian inference
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piecewise models
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impatient customers
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