Applications of maximum queue lengths to call center management (Q856676)
From MaRDI portal
 | This is the item page for this Wikibase entity, intended for internal use and editing purposes. Please use this page instead for the normal view: Applications of maximum queue lengths to call center management |
scientific article; zbMATH DE number 5078748
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Applications of maximum queue lengths to call center management |
scientific article; zbMATH DE number 5078748 |
Statements
Applications of maximum queue lengths to call center management (English)
0 references
7 December 2006
0 references
call center
0 references
maximum queue length
0 references
level dependent quasi-birth-and-death processes
0 references
customer behavior
0 references
routing rules
0 references
0 references
0 references
