Optimal control of parallel server systems with many servers in heavy traffic (Q946467)
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scientific article; zbMATH DE number 5346182
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Optimal control of parallel server systems with many servers in heavy traffic |
scientific article; zbMATH DE number 5346182 |
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Optimal control of parallel server systems with many servers in heavy traffic (English)
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23 September 2008
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call centers
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skill-based routing
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halfin-whitt regime
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customer abandonment
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state space collapse
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load balancing
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