Robust and data-driven approaches to call centers (Q992722)
From MaRDI portal
 | This is the item page for this Wikibase entity, intended for internal use and editing purposes. Please use this page instead for the normal view: Robust and data-driven approaches to call centers |
scientific article; zbMATH DE number 5781911
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Robust and data-driven approaches to call centers |
scientific article; zbMATH DE number 5781911 |
Statements
Robust and data-driven approaches to call centers (English)
0 references
9 September 2010
0 references
call center: staffing and routing
0 references
fluid model
0 references
linear programming
0 references
robust optimization
0 references
data-driven approach
0 references
