Waiting time probabilities in the \(M/G /1 + M\) queue

DOI10.1111/J.1467-9574.2010.00476.XMaRDI QIDQ6573440

Chihoon Lee, Jianqiang C. Wang

Publication date: 16 July 2024

Published in: Statistica Neerlandica (Search for Journal in Brave)

zbMATH Keywords

gamma distributionimpatient customersmoment matchingoffered waiting time distributionqueueing system with customer abandonment

Mathematics Subject Classification ID

Statistics (62-XX) Operations research and management science (90Bxx) Special processes (60Kxx)

Cites Work

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• Computing compound distributions faster!
• Approximations for the \(M/GI/N +GI\) type call center
• Approximation Theorems of Mathematical Statistics
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• On up- and downcrossings
• Reneging Phenomena in Single Channel Queues
• General customer impatience in the queue GI/G/1
• Spline Approximation to the Solution of the Volterra Integral Equation of the Second Kind
• Queuing with reneging and multiple heterogeneous servers
• The virtual waiting time of the M/G/1 queue with impatient customers

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