Pages that link to "Item:Q1040727"
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The following pages link to Agent scheduling in a multiskill call center (Q1040727):
Displaying 7 items.
- Assigning agents to a line (Q485809) (← links)
- Optimizing daily agent scheduling in a multiskill call center (Q1044109) (← links)
- Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials (Q2267381) (← links)
- Optimal selection of contracts and work shifts in multi-skill call centers (Q2513755) (← links)
- Personnel scheduling in the call center industry (Q2644376) (← links)
- Staffing Multiskill Call Centers via Linear Programming and Simulation (Q3117692) (← links)
- Robust Shift Scheduling in Call Centers (Q3195343) (← links)