Agent scheduling in a multiskill call center (Q1040727)
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scientific article; zbMATH DE number 5638489
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Agent scheduling in a multiskill call center |
scientific article; zbMATH DE number 5638489 |
Statements
Agent scheduling in a multiskill call center (English)
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25 November 2009
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call center
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integer programming
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linear programming
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scheduling problem
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0.9589055
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0.8562449
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0.85384953
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0.84998465
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0.8491223
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0.84716713
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0.8464772
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0.84221154
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