Pages that link to "Item:Q3117690"
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The following pages link to Service-Level Differentiation in Call Centers with Fully Flexible Servers (Q3117690):
Displaying 33 items.
- Competition and market segmentation of the call center service supply chain (Q320024) (← links)
- Asymptotically optimal control of many-server heterogeneous service systems with \(H_{2}^{*}\) service times (Q383280) (← links)
- Asymptotically optimal staffing of service systems with joint QoS constraints (Q475145) (← links)
- Queues with waiting time dependent service (Q543562) (← links)
- Exact computational approaches to a stochastic uncapacitated single allocation \(p\)-hub center problem (Q742303) (← links)
- Balancing staffing and switching costs in a service center with flexible servers (Q856284) (← links)
- Optimal control of parallel server systems with many servers in heavy traffic (Q946467) (← links)
- Online scheduling policies for multiclass call centers with impatient customers (Q992603) (← links)
- Control of systems with flexible multi-server pools: a shadow routing approach (Q993482) (← links)
- An extended queueing control model for facilities with front room and back room operations and mixed-skilled workers (Q1027612) (← links)
- Exact analysis for multiserver queueing systems with cross selling (Q1730703) (← links)
- Approximation and analysis of a call center with flexible and specialized servers (Q1881623) (← links)
- Optimal balanced control for call centers (Q1945068) (← links)
- Decision making under uncertain and dependent system rates in service systems (Q2029984) (← links)
- Bilingual server call centres (Q2702294) (← links)
- Optimal static assignment and routing policies for service centers with correlated traffic (Q2875236) (← links)
- Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers (Q3013918) (← links)
- Staffing Many-Server Queues with Impatient Customers: Constraint Satisfaction in Call Centers (Q3100417) (← links)
- Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing (Q3100470) (← links)
- Queue-and-Idleness-Ratio Controls in Many-Server Service Systems (Q3169040) (← links)
- The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains (Q3195241) (← links)
- Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method (Q3391989) (← links)
- Dimensioning Large-Scale Membership Services (Q3392163) (← links)
- On Vector-Kronecker Product Multiplication with Rectangular Factors (Q3449795) (← links)
- Steady-state analysis of a multiserver queue in the Halfin-Whitt regime (Q3516402) (← links)
- DYNAMIC ROUTING POLICIES FOR MULTISKILL CALL CENTERS (Q3612037) (← links)
- APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS (Q4902493) (← links)
- Scheduling to Differentiate Service in a Multiclass Service System (Q5031027) (← links)
- A Fluid-Diffusion-Hybrid Limiting Approximation for Priority Systems with Fast and Slow Customers (Q5106384) (← links)
- Delay-Based Service Differentiation with Many Servers and Time-Varying Arrival Rates (Q5113885) (← links)
- Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime (Q5232349) (← links)
- Optimal pricing and scheduling control of product shipping (Q5256813) (← links)
- Applications of fluid models in service operations management (Q6163558) (← links)
