Online scheduling policies for multiclass call centers with impatient customers (Q992603)
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scientific article; zbMATH DE number 5781833
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Online scheduling policies for multiclass call centers with impatient customers |
scientific article; zbMATH DE number 5781833 |
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Online scheduling policies for multiclass call centers with impatient customers (English)
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9 September 2010
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call centers
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queueing systems
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abandonments
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online scheduling policies
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