Mathematical Research Data Initiative
Main page
Recent changes
Random page
SPARQL
MaRDI@GitHub
Special pages
In other projects
MaRDI portal item
Discussion
View source
View history
Purge
English
Log in

scientific article; zbMATH DE number 6310682

From MaRDI portal
Publication:5166027
Jump to:navigation, search

zbMATH Open1299.90211MaRDI QIDQ5166027

Xinggang Luo, Huabo Zhu, Miao Yu, Jun Gong

Publication date: 30 June 2014



Title of this publication is not available (Why is that?)


zbMATH Keywords

call centerdelay informationcustomer patiencehuman resources staffing


Mathematics Subject Classification ID

Queues and service in operations research (90B22) Resource and cost allocation (including fair division, apportionment, etc.) (91B32) Theory of organizations, manpower planning in operations research (90B70)



Related Items (2)

Mathematical models and solution approach for cross-training staff scheduling at call centers ⋮ To Wait or Not to Wait: Two-Way Functional Hazards Model for Understanding Waiting in Call Centers






This page was built for publication:

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q5166027)

Retrieved from "https://portal.mardi4nfdi.de/w/index.php?title=Publication:5166027&oldid=19724446"
Tools
What links here
Related changes
Printable version
Permanent link
Page information
This page was last edited on 8 February 2024, at 16:27.
Privacy policy
About MaRDI portal
Disclaimers
Imprint
Powered by MediaWiki