Pages that link to "Item:Q1881624"
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The following pages link to Performance analysis of an inbound call center with skills-based routing (Q1881624):
Displaying 11 items.
- Performance analysis of a call center with interactive voice response units. (Q703289) (← links)
- Construction and analysis of a generalized contact center model (Q891621) (← links)
- Optimizing daily agent scheduling in a multiskill call center (Q1044109) (← links)
- Performance analysis and optimization of inbound call centers (Q1407805) (← links)
- Call centers with a postponed callback offer (Q1642068) (← links)
- Approximation and analysis of a call center with flexible and specialized servers (Q1881623) (← links)
- A survey on skill-based routing with applications to service operations management (Q2220357) (← links)
- Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials (Q2267381) (← links)
- Waiting time analysis of multi-class queues with impatient customers (Q2844474) (← links)
- (Q4667065) (← links)
- AN EFFICIENT METHOD FOR PERFORMANCE ANALYSIS OF BLENDED CALL CENTERS WITH REDIAL (Q5166399) (← links)