Pages that link to "Item:Q3100376"
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The following pages link to Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements (Q3100376):
Displaying 18 items.
- Competition and market segmentation of the call center service supply chain (Q320024) (← links)
- Modeling and optimization of a product-service system with additional service capacity and impatient customers (Q336407) (← links)
- A stochastic programming model for scheduling call centers with global service level agreements (Q613494) (← links)
- Staffing large-scale service systems with distributional uncertainty (Q1640076) (← links)
- Staffing to maximize profit for call centers with impatient and repeat-calling customers (Q1666962) (← links)
- Combining revenue and equity in capacity allocation of imaging facilities (Q1752240) (← links)
- Fluid approximations and control of queues in emergency departments (Q1753661) (← links)
- Stochastic optimization for real time service capacity allocation under random service demand (Q1931638) (← links)
- Occupation times for the finite buffer fluid queue with phase-type ON-times (Q2417042) (← links)
- Approximations for the \(M/GI/N +GI\) type call center (Q2425552) (← links)
- Approximate performance measures for a single station two-stage reneging queue (Q2661621) (← links)
- Call-Center Labor Cross-Training: It’s a Small World After All (Q3116123) (← links)
- Call Center Outsourcing: Coordinating Staffing Level and Service Quality (Q3117695) (← links)
- Diffusion Approximation for Efficiency-Driven Queues When Customers Are Patient (Q3387967) (← links)
- Occupation times of alternating renewal processes with Lévy applications (Q4611287) (← links)
- To Pool or Not to Pool: Queueing Design for Large-Scale Service Systems (Q5031669) (← links)
- Call Center Staffing: Service-Level Constraints and Index Priorities (Q5278282) (← links)
- Applications of fluid models in service operations management (Q6163558) (← links)
