Pages that link to "Item:Q1407805"
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The following pages link to Performance analysis and optimization of inbound call centers (Q1407805):
Displaying 12 items.
- Algorithms for estimating throughput characteristics in a generalized call center model (Q329211) (← links)
- Designing a call center with an IVR (interactive voice response) (Q607632) (← links)
- Performance analysis of a call center with interactive voice response units. (Q703289) (← links)
- On the impact of customer balking, impatience and retrials in telecommunication systems (Q1029865) (← links)
- Performance analysis of an inbound call center with skills-based routing (Q1881624) (← links)
- Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials (Q2267381) (← links)
- Markovian retrial queues with two way communication (Q2358880) (← links)
- Approximation of the non-stationary \(M(t)/M(t)/c(t)\)-queue using stationary queueing models: The stationary backlog-carryover approach (Q2427192) (← links)
- (Q4667065) (← links)
- AN EFFICIENT METHOD FOR PERFORMANCE ANALYSIS OF BLENDED CALL CENTERS WITH REDIAL (Q5166399) (← links)
- Queueing network model of a call center with customer retrials and impatient customers (Q6571113) (← links)
- A fast staffing algorithm for multistage call centers with impatient customers and time-dependent overflow (Q6608513) (← links)
