Pages that link to "Item:Q5266780"
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The following pages link to Queueing model for call blending in call centers (Q5266780):
Displaying 34 items.
- Retrial queues with balanced call blending: analysis of single-server and multiserver model (Q291311) (← links)
- Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers (Q322500) (← links)
- Profit maximization in flexible serial queueing networks (Q475122) (← links)
- Scaling limits for single server retrial queues with two-way communication (Q513051) (← links)
- Optimal resource allocation for multiqueue systems with a shared server pool (Q660136) (← links)
- Dynamic routing in large-scale service systems with heterogeneous servers (Q812137) (← links)
- Markov chain models of a telephone call center with call blending (Q858269) (← links)
- Online scheduling policies for multiclass call centers with impatient customers (Q992603) (← links)
- Call centers with a postponed callback offer (Q1642068) (← links)
- Unintended consequences of optimizing a queue discipline for a service level defined by a percentile of the waiting time (Q1709983) (← links)
- Reservation, a tool to reduce the balking effect and the probability of delay (Q1728361) (← links)
- Exact analysis for multiserver queueing systems with cross selling (Q1730703) (← links)
- On the scheduling of operations in a chat contact center (Q1755262) (← links)
- Queueing models of call centers: An introduction (Q1854722) (← links)
- Optimal balanced control for call centers (Q1945068) (← links)
- Central limit theorem for an \(M/M/1/1\) retrial queue with unreliable server and two-way communication (Q1980509) (← links)
- Front-office multitasking between service encounters and back-office tasks (Q2023983) (← links)
- The transient blended queue (Q2157896) (← links)
- A stochastic analysis of a network with two levels of service (Q2284385) (← links)
- Two-way communication retrial queues with multiple types of outgoing calls (Q2355011) (← links)
- Markovian retrial queues with two way communication (Q2358880) (← links)
- Embedded Markov chain approach to retrial queue with vacation, phase repair and multioptional services (Q2359237) (← links)
- Two-way communication orbit queues with server vacation (Q2657577) (← links)
- Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System (Q3114677) (← links)
- DYNAMIC ROUTING POLICIES FOR MULTISKILL CALL CENTERS (Q3612037) (← links)
- TWO-CLASS ROUTING WITH ADMISSION CONTROL AND STRICT PRIORITIES (Q4629418) (← links)
- Heavy Outgoing Call Asymptotics for $${MMPP{\slash }}M{\slash }1{\slash }1$$ Retrial Queue with Two-Way Communication (Q4685059) (← links)
- APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS (Q4902493) (← links)
- Unreliable Single-Server Queue with Two-Way Communication and Retrials of Blocked and Interrupted Calls for Cognitive Radio Networks (Q5005571) (← links)
- Retrial Queueing Model with Two-Way Communication, Unreliable Server and Resume of Interrupted Call for Cognitive Radio Networks (Q5126559) (← links)
- An Optimal Callback Policy for General Arrival Processes: A Pathwise Analysis (Q5131461) (← links)
- AN EFFICIENT METHOD FOR PERFORMANCE ANALYSIS OF BLENDED CALL CENTERS WITH REDIAL (Q5166399) (← links)
- Dynamic policy for idling time preservation (Q6078609) (← links)
- Two‐class constrained optimization with applications to queueing control (Q6079109) (← links)
