Pages that link to "Item:Q1405350"
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The following pages link to Models and approximations for call center design (Q1405350):
Displaying 19 items.
- On the estimation of the true demand in call centers with redials and reconnects (Q319755) (← links)
- Coping with production time variability via dynamic lead-time quotation (Q331769) (← links)
- Designing a call center with an IVR (interactive voice response) (Q607632) (← links)
- Waiting and sojourn times in a multi-server queue with mixed priorities (Q1029232) (← links)
- Mathematical models and solution approach for cross-training staff scheduling at call centers (Q1652427) (← links)
- Queueing models of call centers: An introduction (Q1854722) (← links)
- Approximations for the waiting-time distribution in an \(M/PH/c\) priority queue (Q2018118) (← links)
- An approximation for multi-server queues with deterministic reneging times (Q2267299) (← links)
- Approximations for the \(M/GI/N +GI\) type call center (Q2425552) (← links)
- Call center service process analysis: Bayesian parametric and semi-parametric mixture modeling (Q2514772) (← links)
- COMPUTATION OF STEADY-STATE PROBABILITIES FOR RESOURCE-SHARING CALL-CENTER QUEUEING SYSTEMS (Q2746234) (← links)
- (Q2777078) (← links)
- A note on profit maximization and monotonicity for inbound call centers (Q2879525) (← links)
- Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System (Q3114677) (← links)
- On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design (Q3637423) (← links)
- A directed topic model applied to call center improvement (Q4628721) (← links)
- (Q4667065) (← links)
- A new model for call centre queue management (Q4678206) (← links)
- Staffing and Control of Instant Messaging Contact Centers (Q5301130) (← links)
