The following pages link to (Q3102340):
Displaying 10 items.
- Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option (Q291308) (← links)
- On the estimation of the true demand in call centers with redials and reconnects (Q319755) (← links)
- On the interaction between retrials and sizing of call centers (Q933514) (← links)
- On the impact of customer balking, impatience and retrials in telecommunication systems (Q1029865) (← links)
- Dependence of performance indices of a call center on the distribution of calls' sojourn time in the orbit (Q1040395) (← links)
- Performance analysis of an inbound call center with skills-based routing (Q1881624) (← links)
- The impact of retrials on call center performance (Q1881626) (← links)
- QBD approximations of a call center queueing model with general patience distribution (Q2471222) (← links)
- Performance analysis of multi-processor two-stage tandem call center retrial queues with non-reliable processors (Q2671218) (← links)
- (Q4667065) (← links)
