Pages that link to "Item:Q3117692"
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The following pages link to Staffing Multiskill Call Centers via Linear Programming and Simulation (Q3117692):
Displaying 27 items.
- Genetic-algorithm-based simulation optimization considering a single stochastic constraint (Q299850) (← links)
- Calibrating cross-training to meet demand mix variation and employee absence (Q320699) (← links)
- A simulation-based decision support system for a multi-echelon inventory problem with service level constraints (Q337270) (← links)
- A branch-and-bound algorithm for shift scheduling with stochastic nonstationary demand (Q342137) (← links)
- Variance bounds and existence results for randomly shifted lattice rules (Q421840) (← links)
- A stochastic programming model for scheduling call centers with global service level agreements (Q613494) (← links)
- Synergistic modeling of call center operations (Q955448) (← links)
- An extended queueing control model for facilities with front room and back room operations and mixed-skilled workers (Q1027612) (← links)
- Combining integer programming and the randomization method to schedule employees (Q1038393) (← links)
- Constrained optimization in expensive simulation: novel approach (Q1038394) (← links)
- Agent scheduling in a multiskill call center (Q1040727) (← links)
- Optimizing daily agent scheduling in a multiskill call center (Q1044109) (← links)
- Call centers with a postponed callback offer (Q1642068) (← links)
- Mathematical models and solution approach for cross-training staff scheduling at call centers (Q1652427) (← links)
- Piecewise linear model for multiskilled workforce scheduling problems considering learning effect and project quality (Q1793043) (← links)
- Call center staffing with simulation and cutting plane methods (Q1888192) (← links)
- A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty (Q2030341) (← links)
- Joint chance-constrained staffing optimization in multi-skill call centers (Q2168732) (← links)
- On a multistage discrete stochastic optimization problem with stochastic constraints and nested sampling (Q2235138) (← links)
- A simulation optimization approach for a two-echelon inventory system with service level constraints (Q2355866) (← links)
- Optimal selection of contracts and work shifts in multi-skill call centers (Q2513755) (← links)
- Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods (Q3117691) (← links)
- A normal copula model for the arrival process in a call center (Q4929089) (← links)
- Optimal call center forecasting and staffing (Q5051169) (← links)
- Simulation Optimization: A Review and Exploration in the New Era of Cloud Computing and Big Data (Q5265460) (← links)
- Inhomogeneous CTMC birth-and-death models solved by uniformization with steady-state detection (Q6600102) (← links)
- The problem of scheduling for call-centre operators (Q6644060) (← links)
