Optimal call center forecasting and staffing (Q5051169)
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scientific article; zbMATH DE number 7621879
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Optimal call center forecasting and staffing |
scientific article; zbMATH DE number 7621879 |
Statements
Optimal call center forecasting and staffing (English)
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22 November 2022
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applied probability
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call centers
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error measurements
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forecasting
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staffing
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0.88329476
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0.87417996
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0.87364995
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0.8581886
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0.85408485
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0.8493372
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