Pages that link to "Item:Q1044109"

The following pages link to Optimizing daily agent scheduling in a multiskill call center (Q1044109):

Displaying 31 items.

• Retail store scheduling for profit (Q297364) (← links)
• Workforce planning incorporating skills: state of the art (Q319002) (← links)
• Competition and market segmentation of the call center service supply chain (Q320024) (← links)
• Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers (Q322500) (← links)
• A two-stage heuristic approach for nurse scheduling problem: a case study in an emergency department (Q337117) (← links)
• A three-stage mixed integer programming approach for optimizing the skill mix and training schedules for aircraft maintenance (Q723920) (← links)
• Stable multi-skill workforce assignments (Q744637) (← links)
• Online scheduling policies for multiclass call centers with impatient customers (Q992603) (← links)
• Agent scheduling in a multiskill call center (Q1040727) (← links)
• Optimizing daily agent scheduling in a multiskill call center (Q1044109) (← links)
• Mathematical models and solution approach for cross-training staff scheduling at call centers (Q1652427) (← links)
• Optimising the barrier coverage of a wireless sensor network with hub-and-spoke topology using mathematical and simulation models (Q1734821) (← links)
• On the scheduling of operations in a chat contact center (Q1755262) (← links)
• Stochastic optimization for real time service capacity allocation under random service demand (Q1931638) (← links)
• Decision making under uncertain and dependent system rates in service systems (Q2029984) (← links)
• A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty (Q2030341) (← links)
• Joint chance-constrained staffing optimization in multi-skill call centers (Q2168732) (← links)
• The flexible break assignment problem for large tour scheduling problems with an application to airport ground handlers (Q2173054) (← links)
• Primal-dual analysis for online interval scheduling problems (Q2182859) (← links)
• On a multistage discrete stochastic optimization problem with stochastic constraints and nested sampling (Q2235138) (← links)
• Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials (Q2267381) (← links)
• An improved MIP-based approach for a multi-skill workforce scheduling problem (Q2434289) (← links)
• Call center service process analysis: Bayesian parametric and semi-parametric mixture modeling (Q2514772) (← links)
• Staff scheduling in blood collection problems (Q2675648) (← links)
• Robust Shift Scheduling in Call Centers (Q3195343) (← links)
• A normal copula model for the arrival process in a call center (Q4929089) (← links)
• (Q4996290) (← links)
• Physician Staffing for Emergency Departments with Time-Varying Demand (Q5136082) (← links)
• On the complexity of efficient multi-skilled team composition (Q6106584) (← links)
• A classification and new benchmark instances for the multi-skilled resource-constrained project scheduling problem (Q6106961) (← links)
• The problem of scheduling for call-centre operators (Q6644060) (← links)