Pages that link to "Item:Q3100378"
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The following pages link to On a Data-Driven Method for Staffing Large Call Centers (Q3100378):
Displaying 27 items.
- Data-stories about (im)patient customers in tele-queues (Q386354) (← links)
- Staffing a call center with uncertain non-stationary arrival rate and flexibility (Q443817) (← links)
- Asymptotically optimal staffing of service systems with joint QoS constraints (Q475145) (← links)
- Robust and data-driven approaches to call centers (Q992722) (← links)
- Control of systems with flexible multi-server pools: a shadow routing approach (Q993482) (← links)
- Dynamic staffing in a telephone call center aiming to immediately answer all calls (Q1306449) (← links)
- Two issues in setting call centre staffing levels (Q1610904) (← links)
- Staffing large-scale service systems with distributional uncertainty (Q1640076) (← links)
- Staffing to maximize profit for call centers with impatient and repeat-calling customers (Q1666962) (← links)
- Robust sample average approximation (Q1785199) (← links)
- A data-driven methodology for evaluating and optimizing call center IVRs (Q1857827) (← links)
- Call center staffing with simulation and cutting plane methods (Q1888192) (← links)
- Newsvendor-type models with decision-dependent uncertainty (Q1935947) (← links)
- A survey on skill-based routing with applications to service operations management (Q2220357) (← links)
- An analysis on convergence of data-driven approach to ship lock scheduling (Q2227339) (← links)
- Staffing for many-server systems facing non-standard arrival processes (Q2242346) (← links)
- Robust heavy-traffic approximations for service systems facing overdispersed demand (Q2315070) (← links)
- Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods (Q3117691) (← links)
- Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method (Q3391989) (← links)
- Dimensioning Large Call Centers (Q3637408) (← links)
- Stochastic call center staffing with uncertain arrival, service and abandonment rates: A Bayesian perspective (Q4632943) (← links)
- Optimal call center forecasting and staffing (Q5051169) (← links)
- An ODE for an Overloaded X Model Involving a Stochastic Averaging Principle (Q5168841) (← links)
- Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime (Q5232349) (← links)
- STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS (Q5358099) (← links)
- Redistribution of judicial resources for improved performance (Q6666744) (← links)
- Managing flexibility: optimal sizing and scheduling of flexible servers (Q6669141) (← links)
